how we work
With our services, we can create customised products to meet the individual needs of each customer. Together with the customer, step by step, we develop a solution that will satisfy their expectations. From the moment we review the project assumptions until the creation of the final product, we work to ensure excellence at every stage of the process.
expert consulting
We offer consulting services based on our specialization and practical experience. Each of our consultants has required technical resources and skills. The consultant serves as the main point of contact with the customer and is responsible for the procurement processes. With several thousands of projects completed, our experience allows us to effectively adapt the appropriate solution to the customer's specific project.
team work and customer service
The project leader and various departments: quality, engineering, logistics are involved in the process of creating customised solutions. Our team of experts carefully analyses every detail, considering the specific project requirements, type of material, manufacturing technology and delivery method. With such a comprehensive approach we are able to provide products that meet the most stringent requirements, ensuring the full satisfaction of our customers.
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first contact
Each process starts with a meeting and conversation with the customer in order to listen carefully and identify their needs and problems.
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assessment
We perform a detailed assessment to obtain the information necessary to understand the customer's situation.
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building an interdisciplinary team
We build an interdisciplinary team of specialists who create documentation, conduct risk analysis and develop technical drawings.
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concept
Based on previous analyses and collected data, we present the customer with our concept for solving their problem.
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offer
We prepare a personalized offer tailored to the customer's needs, and present it in a clear and understandable way.
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samples
Based on the approved concept, we produce samples. The customer can use them to test the solution in production conditions. This is necessary for process validation.
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acceptance
After testing, the customer accepts the presented solution or reports items for improvement. If a given solution does not meet customer's expectations, we develop a new concept.
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order acceptance and implementation
When the technical and commercial conditions have been accepted, we proceed with the execution of the order.
why us
Our mission is to provide modern and functional solutions in the field of converting and safe glass transportation. Our aim is to ensure that each product is perfectly tailored, meeting the expectations of even the most demanding customers from different industries.
Our priority is the trust of our customers and their satisfaction with our solutions. We are ready to face the most demanding challenges and provide products that meet the expectations of a dynamic market.
We build long-term business relationships - the vast majority of our recipients are long-standing customers. 89% of our customers are with us for more than 5 years
A designated account manager coordinating the implementation of the project and providing support during the development phase in the technical and quality areas.
1. Quick delivery of samples required for process validation 2. · Fast response time to submitted enquiries - 95% of offers are prepared within 7 business days 3. Promptness: 24h respone time for customer complaint 4. Standard 24-hour delivery, in emergency situations we provide dedicated transport.
According to the APQP plan, we work as a team to prepare a project for the customer. The team includes: production engineer, production manager, quality manager, logistics specialist, account manager (project leader) at the offer stage and during project implementation.
We are ready to invest in customer-specific machinery.
meet our people representatives
cvgs is a team of people whose passion for the industry and commitment to providing the highest quality services make them an integral part of our success. Each cvgs representative is not only a qualified expert in their field, but also an enthusiast when working with customers. Our team makes every meeting a pleasant experience, and its knowledge and experience provide solid foundations for lasting business relationships.
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Waldemar Ścierski
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Piotr Rewers
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Kamil Parejko
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Anna Kuś
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Adam Sikorski
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Adrian Szydłowski
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Radosław Stuligłowa
how we improve our company's know-how
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We follow the latest innovations from suppliers
This keeps us up to date with the dynamic changes in the industry, the latest trends and innovations.
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we participate in international fairs
Participating in events is not only an opportunity to acquire new skills, but also an opportunity to start a dialogue about the industry, customer needs and challenges.
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we actively participate in workshops and training
This keeps us up to date with innovation and enables us to respond effectively to changing market requirements.
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ready for new regulations
We offer comprehensive support in adapting solutions to new environmental requirements.
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machinery park
Every year we invest in new machinery and equipment, so that we are able to introduce new products.
Case study
Car door seal peeling off
Problem
A customer reported a problem with a car door lock seal peeling off. The seal made of PVC foam was installed at the last stage of production.
Analysis
After conducting a detailed analysis of the assembly process, we found that the main cause of the problem was the grease on the metal surface where the seal was mounted.
Solution
We proposed to use a die-cut piece of masking tape, which was to be applied to the metal component at the first stage of the process. The tape was intended to protect against contamination, eliminating potential adhesion problems. The tape was removed before the seal was applied, which ensured a clean and prepared surface for assembly.
Result
By using the proposed solution, we completely eliminated the potential greasing of the detail during the process. The seal was mounted without any problems and the poor adhesion was effectively solved. With the new approach to the assembly process, production ran smoothly, eliminating disruptions related to the adhesion problem. A thorough analysis of the problem and the use of an innovative solution allowed us to successfully solve the problem of seal adhesion. Industries we support
our
awards
Would you like to get to know us better?
If you want to see the inside of our company, learn about our processes, and meet our team in person, we would be happy to meet you at our headquarters. Fill out the form, and we will arrange a convenient meeting time.
